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Industry

Logistics & Supply Chain

We build the systems behind logistics and supply chain operations. Dispatch, routing, warehouse integration, and the ETA accuracy your customers measure you on.

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Overview

Who it is for

Carriers, brokers, third-party logistics providers, distributors, and the supply chain teams inside manufacturers and retailers. Deadline-driven, margin-thin, and dependent on data from partners who all send it differently. The symptoms are familiar: dispatch run from a spreadsheet, a warehouse system that only exports at midnight, ETAs that customers have stopped believing, and a reporting process that takes longer than the shift it reports on.

What we deliver

Systems that keep moving when the volume does:

  • Dispatch and planning tools built with the dispatchers who use them, replacing the spreadsheet with something that has users, rules, and an audit trail.
  • Routing and ETA built on reliable event data, measured against actuals, and improved on numbers.
  • Warehouse and partner integration. Adapters for WMS, TMS, ERP, carrier, and customer feeds, with validation, retries, and a log of every record.
  • Field and driver apps that work offline and sync when back in range.
  • Operational dashboards for throughput, backlog, exceptions, on-time performance, and cost per shipment, on one data model.
  • Automated workflows for the processes that used to be run by hand at the end of each day: manifests, billing feeds, proof-of-delivery handling, exception reports.

How the engagement runs

  1. Listen. A 60-minute call about the flow of a shipment from order to invoice, where it is tracked by hand, and where it breaks. A one-page scope within 48 hours.
  2. Discover. We map the systems and partner feeds, define one model for a shipment and its events, and build a prototype of the most painful integration or the dispatch flow against real data. The sprint ends with a data flow diagram, the shipment model, and a build plan.
  3. Build. Feeds, model, apps, and dashboards land week by week, each running alongside the current process until the operations team trusts it. Weekly demos use real shipments.
  4. Hand off. Your internal owner runs the feeds and the exceptions queue for two weeks while we taper, then a 90-day standby through at least one busy period where possible.

Typical stack

Integration services with adapters per partner, queues for bursts, a relational store for the shipment model and audit trail, a managed warehouse for reporting, and the cloud’s native observability. Field apps are built to run offline on commodity devices. Everything is infrastructure as code so that capacity for peak season is a configuration change, not a project.

Common starting points

The engagements this industry asks for most are a dispatch board to replace the spreadsheet, a partner integration layer that ends the midnight export, an ETA that customers believe again, and a dashboard that shows the day as it happens. Each is a fixed-scope, fixed-term engagement with a named lead and an internal owner at the end.

The services that come up most in logistics are integrations, dashboards and analytics, and workflow automation.

FAQ

Frequently asked questions

Can you integrate with our warehouse management or transportation management system?

Yes. Most have APIs, file interfaces, or EDI, and the older ones have at least a database. We build adapters once, test them against real data, and monitor them so that a feed that stops is noticed in minutes, not at the end of the shift.

What does an ETA accuracy project involve?

Reliable data first: order, dispatch, location, and event feeds moving on time with no gaps. Then a model, often simpler than expected, that uses that data to predict arrival, and a dashboard that measures predicted against actual so the number improves over time.

Do you build dispatch and driver apps?

Yes. Dispatch boards for the office and field apps for drivers and warehouse staff, including offline operation with sync when the signal returns, because the depot and the truck are where the software gets used.

Our data comes from a dozen partners in a dozen formats. Can that be fixed?

That is the normal case. Each partner feed gets an adapter, a validation step, and a record of what arrived, and everything lands in one model with one definition of a shipment, a stop, and an event. The dashboards and the ETA read from that model, not from the feeds.

How do you handle peak season?

By designing for it. Queues absorb bursts, infrastructure scales with volume rather than being sized for the worst day all year, and the dashboards show backlog and throughput so the operations team sees pressure building before it becomes a failure.

Keep exploring

Related

Services

  • Integrations

    Stripe, Salesforce, NetSuite, HubSpot, your warehouse, your ERP, the legacy SOAP endpoint nobody wants to touch. We connect the systems you already own and make them feel like one product.

  • Dashboards & Analytics

    Operational dashboards your leadership will actually open on Monday morning. Real-time where it matters, batch where it doesn't, and a data model that survives the next reorg.

  • Workflow Automation

    The ten-step manual process that lives in someone's head and breaks every Friday, automated, audited, and observable. Cut hours of human toil per week, with a clear paper trail.

Industries

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