Overview
Who it is for
Integrations are for organizations that own more systems than they have connections between them. Orders in one platform, inventory in another, invoices in a third, and a person re-keying between them. A CRM that does not know what the billing system knows. A warehouse management system that only exports flat files at midnight. A payments provider whose webhooks are handled by a script nobody has read in two years.
The symptom is always the same: data trapped in one system, duplicated in another, and reconciled by hand. The fix is to connect what you already own so it behaves like one product.
What we deliver
Integrations built as software, with the properties production software needs:
- Reliable pipelines. Retries with backoff, idempotent delivery so nothing is duplicated, ordering where it matters, and dead-letter handling for the records that need a human.
- APIs and webhooks on your side, so other systems can integrate with you instead of only the other way round.
- ETL and data movement for batch loads, warehouse feeds, and the nightly exports that used to be run by hand.
- iPaaS where it fits, custom code where it does not, and a clear reason for each choice.
- A data ownership map. Which system owns which field, how conflicts resolve, and what “the truth” means for each record.
- Alerting and observability. You know when a connection is behind, failing, or drifting from its schema.
- A paper trail of every record that moved, when, and why, so a question from finance or an auditor has an answer.
Done well, the integration disappears. The order placed in the storefront shows up in the ERP, the warehouse, and the accounting system without anyone noticing it happened.
How the engagement runs
- Listen. A 60-minute call to list the systems, the connections that exist, and the ones that are done by hand. A one-page scope within 48 hours.
- Discover. We read the APIs, the exports, and the existing scripts, define the data ownership map, and build the hardest connection as a working prototype against real sandboxes. The sprint ends with an integration diagram and a build plan.
- Build. Connections land one at a time, each running in shadow mode against the manual process until it is trusted. Weekly demos show real records moving.
- Hand off. Your team owns the alerts and the dead-letter queue for two weeks while we taper, then a 90-day standby.
Typical stack
Typed integration services on your cloud platform, queues for durability, a relational store for state and the audit trail, a secrets manager for credentials, and the platform’s own observability. For vendor APIs we use official SDKs where they exist and generated, versioned clients where they do not. For legacy systems we build an adapter once, test it thoroughly, and never touch the legacy side again unless we have to.
Where you already run an iPaaS, we keep the connections that are working and move the ones that are not.
The systems we see most
Payments (Stripe and its peers), CRM (Salesforce, HubSpot), ERP and accounting (NetSuite and others), e-commerce platforms, warehouse and logistics systems, support desks, data warehouses, and the in-house system that predates all of them. Healthcare integrations add FHIR and HL7; financial services add regulated reporting feeds. The pattern is the same across all of them: define ownership, move data reliably, record everything.
Integrations are often the first step toward workflow automation and the foundation for dashboards and analytics that show one version of the truth.